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Service Marketing Definitions

Service marketing requires you to understand that what youre really selling is an intangible product something that cant be physically touched. What is Service Marketing Definitions.


Vertical Market Marketing Meant To Be Vertical

Services Marketing - Definition and its Importance.

Service marketing definitions. Services Marketing What is services marketing. Service marketing refers to the application of a different set of tactics or strategies to anticipate the consumers need for an intangible product. It is largely intangible ie.

This includes everything from personal services like medical care and spa treatments to the rental of vehicles and spaces to experiences like concerts and dance lessons. As already discussed services are inherently intangible are consumed simultaneously at the time of their production cannot be stored saved or resold once they have been used and service offerings are unique and cannot be exactly repeated even by. A service is the action of doing something for someone or something.

Product marketing is the marketing of tangible goods whereas in service marketing marketing of services take place which are intangible. Services marketing is a broad category of marketing strategies focused on selling anything that is not a physical product. A product is tangible ie material since you can touch it and own it.

Its production may or may not be tied to a physical product. There is no physical product with services because they are intangible. A service is an act of labour or a performance that does not produce a tangible commodity and does not result in the customers ownership of anything.

It is largely intangible ie not material. You are essentially selling yourself. A service is the action of doing something for someone or something.

Product marketing is different from services marketing. Often then the goal of marketing services is to create good relationships with your target audience developing and building trust. So your services marketing efforts require you to wrap around all of those intangible benefits.

By Philip Kotler Zeithmal and Bitner Regan Christian Gronross and a Few Others The most comprehensive definition of a service has been given by Philip Kotler who defines a service as an act or performance that one party can offer to another that is essentially intangible and does not result in the ownership of anything. The objective of product marketing is to fulfill the needs and requirements of the target population. The marketing of services is different from the marketing of products.

A service tends to be an experience that is consumed at the point where it is purchased and. You cant see or touch a service. Stated simply Services Marketing refers to the marketing of services as against tangible products.

Service marketing is involved in designing delivering and doing post-delivery analysis of services for optimizing reach measuring customer satisfaction and standing-out from identical services offered by other market players. Services being intangible can be harder to show value. And thus meet their requirements accordingly to create maximum value for them from their purchase.


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